Privacy & Security Policy
Last Updated: April 2026
At Highway Egypt Tours, your privacy and security are our top priorities. This policy outlines what personal information we collect, how we use it, how we protect it, and your rights as our valued traveler.
1. Information We Collect
When you make a booking, inquiry, or use our platform, we may collect the following personal information:
- Full name and nationality
- Email address and phone number
- Passport or national ID details (where required for site entry tickets or permits)
- Tour preferences, special requests, and dietary or medical needs
- Payment information (processed securely — see Section 5)
- Device information and browsing behavior via cookies (see Section 6)
2. How We Use Your Information
Highway Egypt Tours uses your personal data exclusively to:
- Process, confirm, and manage your tour bookings
- Send booking confirmations, reminders, and itinerary details
- Provide personalized tour recommendations and tailored offers
- Respond to inquiries and deliver efficient customer support
- Improve our website, services, and overall traveler experience
- Comply with Egyptian legal and regulatory obligations
We will never use your data for purposes beyond those listed above without your explicit consent.
3. Data Sharing
Highway Egypt Tours does not sell, rent, or trade your personal information to any third parties. We may share limited and necessary data only with:
- Operational partners (hotels, transport providers, local site guides) strictly to deliver your booked tour experience
- Legal and regulatory authorities where required under Egyptian law
All third-party partners are bound by strict confidentiality agreements and are authorized to use your data solely for delivering the agreed service.
4. Data Retention
We retain your personal data only for as long as is necessary to fulfill your booking, resolve any disputes, and meet our legal obligations. Once data is no longer required, it is securely deleted or anonymized. You may request early deletion of your data at any time (see Section 7).
5. Payment Security
All payments processed through the Highway Egypt Tours platform are handled via secure, PCI-DSS-compliant payment gateways. We do not store, access, or retain any credit or debit card information on our servers. Every transaction is protected by SSL/TLS encryption to ensure your financial data remains fully secure.
6. Cookies & Tracking
Our website uses cookies and similar technologies to:
- Maintain your session and remember your preferences
- Analyze website traffic and visitor behavior to improve performance
- Display relevant content, offers, and tour recommendations
You may manage, restrict, or disable cookies at any time through your browser settings. Please note that some website features may not function correctly if cookies are disabled.
7. Your Rights
As a user of the Highway Egypt Tours platform, you have the right to:
- Access — Request a copy of the personal data we hold about you
- Correct — Request corrections to any inaccurate or incomplete data
- Delete — Request deletion of your personal data, subject to legal retention requirements
- Opt Out — Unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly
- Portability — Request your data in a structured, portable format
To exercise any of these rights, please contact us using the details in Section 11.
8. Data Security Measures
We take the security of your personal information seriously and implement the following measures to protect it:
- SSL/TLS encryption across all data transmission channels
- Secure, access-controlled servers and data storage systems
- Strict internal access controls — only authorized personnel may access customer data on a need-to-know basis
- Regular security assessments, audits, and staff training on data protection best practices
9. Children's Privacy
Highway Egypt Tours does not knowingly collect personal data from children under the age of 16 without verified parental or guardian consent. If you believe a child has provided us with personal information without consent, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites, social media platforms, or partner services. Highway Egypt Tours is not responsible for the privacy practices, content, or security of those external sites. We encourage you to review their privacy policies independently before sharing any personal information.
11. Policy Updates
Highway Egypt Tours may update this Privacy & Security Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. Your continued use of our platform following any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this policy or your personal data, please do not hesitate to reach out:
Highway Egypt Tours Egypt 📧 admin@highwayegypt.tours